Usability Updates to Cases
Written by MIKETEE
Filed under MatchBox Lite: Updates
Today we made some major updates to the Cases section to make it more useful and improve its usability.
1. Completed Cases
Cases that have been marked as Completed will now be VIEW-ONLY. They cannot be edited, updated or have any Files, Tasks and Messages added to it. To update a Case, you need to change its status to an open one, such as In Progress, Potential or On Hold.
Note: A Case cannot be marked as "Completed" if there are outstanding Tasks. You can either complete those Tasks, or remove them altogether.
2. Dashboard
The Cases front page has been revamped. The "Dashboard" now features 5 most recent "Open Cases" on top, followed by Completed ones. You can also choose to only view Cases based on its Status.
3. Auto-detection of web links for Messages
I love this one.
The typing area for Messages is now smarter and can automatically detect web addresses. Key in a URL (don't forget the http://) and watch as it gets converted into a clickable link, without any extra effort!
You may also noticed that the default fonts have been enlarged and match the rest of the website.
Note: If you don't see the changes above, please clear your browser's temporary Internet files / cache.
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